As soon as we have shipped your order you will receive a shipping confirmation mail. Orders with registered shipping will also receive the tracking number.
We ship via Swiss Post, German Post or DHL depending on weight & customers location.
If the delivery should fail due to reasons in the customer’s domain, the customer carries any additional shipping costs should the order be re-sent. It is further the customers responsibility to ensure that the delivery can be made successfully during business and delivery hours to the specified delivery address.
Spot Records is not responsible and will not come up for damaged or lost deliveries which were sent without registred shipping.